Armenian Qanon | Child Size

Every order placed on gusaninstruments.com is shipped from our premises in Armenia. Delivery takes an average of 2 to 15 business days.

For customers in Europe, some models may also be available through our partner store La Maison du Duduk, whose stock is based in France, with an estimated delivery time of 2 to 5 business days.

Depending on the model, ordering through maisonduduk.com may offer faster delivery and simpler shipping. We invite you to visit their website to check instrument availability.

For more details, please see our Shipping Policy.

All purchases are eligible for return or exchange, in accordance with the applicable terms. If you have any doubt, question or difficulty after receiving your instrument, our customer service team is available to assist you and will review your request carefully.

Each situation is reviewed individually, with the aim of offering you the most suitable solution: exchange, return or personalized assistance.

For more details, please see our Return, Exchange and Refund Policy.

Like all instruments from traditional lutherie, your instrument is a living object that may evolve over time depending on its use, its environment and its care. Improper storage, incorrect use or unsuitable transport may cause alterations to the instrument.

Gusan Instruments does not offer an additional commercial warranty on this instrument. In accordance with applicable regulations, the 14-day legal withdrawal period applies should you wish to return the instrument after receipt.

Beyond this period, your purchase remains covered by the legal guarantees that apply to any professional seller: the legal guarantee of conformity, which applies for two years from the delivery of the instrument, and the legal guarantee against hidden defects, which applies for two years from the discovery of the defect. These guarantees cover lack of conformity and hidden defects that make the instrument unfit for its intended use, and are exercised directly with Gusan Instruments as the seller.

For any question or difficulty after receiving your instrument, our customer service team is available to review your request carefully. Each situation is reviewed individually, with the aim of offering you the most suitable solution.

For more details, please see our Return, Exchange and Refund Policy.

Our instruments are shipped directly from Armenia. Shipping costs are calculated based on this point of origin, as well as the destination and the delivery method selected.

Depending on the destination country, customs duties, import taxes or additional fees may apply upon receipt of the parcel, in accordance with the regulations in force in the recipient’s country. These fees are not included in the displayed price and remain the customer’s responsibility.

We invite you to check with the customs authorities of your country before ordering, to find out about any fees that may apply to importing a musical instrument from Armenia.